Skip to main content

Terms & Conditions

General Terms of Service

 

1. Introduction

 

Please read these terms and conditions carefully before using this website. By accessing and using this site, you agree to be bound by these terms and conditions, as well as all applicable laws and regulations. Your use of this site indicates your full acceptance and understanding of these terms, and they constitute a binding agreement between you and Lascells Limited trading as GoExploro. If you do not accept these terms, we kindly request that you refrain from using this site. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting. Please ensure you review these terms regularly to stay informed of any changes.

 

2. Copyright

 

2.1 All content on this website, including but not limited to text, graphics, logos, images, and code, is protected by United Kingdom copyright laws and is the exclusive property of Lascells Limited trading as GoExploro. The collective work also includes any works that have been licensed to Lascells Limited trading as GoExploro. Copyright 2003, Lascells Limited trading as GoExploro. All rights reserved. Unauthorised use of this content is strictly prohibited and may result in legal action.

 

2.2 Users are permitted to electronically copy and print portions of this site only for the purpose of placing an order or purchasing products from Lascells Limited trading as GoExploro. Such copies must retain all copyright and other proprietary notices contained in the original materials. Any other use, including but not limited to the reproduction, modification, distribution, transmission, or public display of the content of this website, without prior written permission from Lascells Limited trading as GoExploro, is strictly forbidden.

 

3. Trademarks

 

All trademarks, service marks, logos, and trade names used on this site are the intellectual property of Lascells Limited trading as GoExploro. These marks may not be used in any manner without prior written permission from Lascells Limited trading as GoExploro. Any unauthorised use of these trademarks is prohibited and may constitute a violation of trademark laws.

 

4. Warranty Disclaimer

 

4.1 The website and all materials, products, and services provided through this site are supplied “as is” and “as available” without any warranties of any kind, whether express or implied. Lascells Limited trading as GoExploro expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

 

4.2 Lascells Limited trading as GoExploro makes no representation or warranty that the content and services offered on this site will meet your requirements or that the use of this site will be uninterrupted, timely, secure, or error-free. We do not guarantee that the information on this site is complete, accurate, or up to date, and we reserve the right to make modifications to the materials on this site without notice.

 

5. Limitation of Liability

 

Lascells Limited trading as GoExploro shall not be liable for any indirect, incidental, special, punitive, or consequential damages that arise out of or are in any way connected with the use of this website or the inability to use the materials on this site, even if Lascells Limited trading as GoExploro or an authorised representative has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of certain types of damages, so the above limitations may not apply to you.

 

6. Product Images

 

Images displayed on goexploro.com are for illustrative purposes only. Due to the nature of our production and procurement processes, the products that are shipped may differ in appearance from the images displayed on the site. We strive to ensure that all products meet the highest standards, but variations in design, colour, or packaging may occur. Such differences do not affect the performance or quality of the products delivered.

 

7. Termination

 

These terms and conditions remain in effect until terminated by Lascells Limited trading as GoExploro. We may terminate these terms, or your access to the website, without notice at any time and for any reason, including but not limited to any suspected breach of these terms. Upon termination, the obligations and liabilities incurred prior to the termination date shall survive, including but not limited to sections on Copyright, Trademarks, Warranty Disclaimer, Limitation of Liability, Indemnification, and Miscellaneous. Termination shall not affect any accrued rights or liabilities of either party.

 

8. Use of Site

 

8.1 Users are strictly prohibited from engaging in any form of harassment on the site, including but not limited to e-mail, chat, or use of obscene, abusive, or offensive language. Impersonation of Lascells Limited trading as GoExploro employees, representatives, or other users on the site is also prohibited.

 

8.2 Users may not upload, distribute, or publish any content that is defamatory, obscene, threatening, invasive of privacy, illegal, or otherwise objectionable. Any content that violates laws, encourages criminal conduct, or infringes on the rights of any party is strictly forbidden.

 

9. Indemnification

 

You agree to indemnify, defend, and hold harmless Lascells Limited trading as GoExploro, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, liabilities, losses, expenses, damages, and costs, including reasonable legal fees, arising from or related to your use of the site or any breach of these terms and conditions. This indemnification obligation shall survive any termination of these terms and conditions or your use of the site.

 

10. Third-Party Links

 

This website may contain links to third-party websites that are provided for your convenience only. These linked sites are not under the control of Lascells Limited trading as GoExploro, and we are not responsible for the content or availability of any linked sites. The inclusion of these links does not imply endorsement of the material or any association with their operators. You acknowledge and agree that accessing third-party websites through links provided on our site is at your own risk, and Lascells Limited trading as GoExploro disclaims all liability arising from the use of such websites.

 

11. Delivery

 

11.1 Our delivery services are available exclusively within the UK. We strive to provide accurate delivery estimates; however, these dates are subject to change, and Lascells Limited trading as GoExploro shall not be held liable for any delays in delivery.

 

12. Payment Terms

 

12.1 Lascells Limited trading as GoExploro accepts all major UK and various international credit cards without additional surcharges. To prevent fraudulent activity, the billing address must match the registered address associated with the credit card.

12.2 British mainland schools may apply for a 30-day interest-free credit account, subject to approval. Payment in full for all goods and services is due within 30 days of the invoice date unless otherwise agreed in writing. Please contact us for more information.

 

13. Pricing and Availability

 

13.1 All prices listed on this website are subject to change without prior notice. Prices quoted are exclusive of VAT, and all applicable taxes will be added at the time of invoicing or completing the online checkout process. We reserve the right to modify product pricing in response to changes in market conditions, supplier pricing, or other external factors.

 

13.2 Product availability is subject to stock levels, and while we aim to provide accurate information, we cannot guarantee immediate availability of all products. In the event that an item is out of stock or discontinued, customers will be notified promptly, and alternative options may be offered where possible.

 

14. Returns and Cancellations

 

14.1 Goods that are faulty or damaged upon delivery may be returned for replacement or credit. To initiate a return, customers must notify us within a reasonable period. Lascells Limited trading as GoExploro will bear the costs for returning faulty items. Non-fault returns must be pre-approved, and customers are responsible for any associated costs. Returned goods must be in their original packaging and in a re-saleable condition.

 

14.2 Software licences and specially sourced items are non-returnable unless otherwise agreed. We reserve the right to charge up to 50% of the value of goods as a handling fee for non-fault returns.

 

15. Title of Goods

 

The title to any goods purchased shall remain with Lascells Limited trading as GoExploro until full payment, including all applicable charges, has been received. Until payment is complete, the buyer agrees to hold the goods in trust for Lascells Limited trading as GoExploro and shall take all reasonable steps to protect and store the goods appropriately.

 

16. Liability

 

Lascells Limited trading as GoExploro shall not be liable for any direct, indirect, or consequential damages arising from the misuse or improper handling of our products. It is the responsibility of the buyer to adhere to all safety instructions and regulations provided with our products. Any liability that may arise shall be limited to the value of the products purchased, and no liability shall exist for incidental or consequential damages.

 

17. Trade Descriptions Act

 

Product descriptions, images, and illustrations provided on this website are intended as a general representation of the goods offered. Due to ongoing product development and sourcing improvements, Lascells Limited trading as GoExploro reserves the right to substitute products of equal or superior quality without notice. Such substitutions will not affect the performance or overall quality of the product.

 

18. Responsibility

 

No warranty, either express or implied, is provided regarding the effectiveness, quality, or shelf life of the goods. It is the responsibility of the buyer to thoroughly test and examine all products before use. The buyer must ensure that the products are suitable for the intended purpose, especially in cases where improper use or storage could pose a danger to persons or property.

 

19. Health & Safety

 

Buyers have the responsibility to store and use products in a safe manner and in compliance with applicable health and safety regulations. Products supplied by Lascells Limited trading as GoExploro are intended for educational, laboratory, research, or manufacturing use and are not suitable for use in food, pharmaceuticals, or medical devices. Customers must take all necessary precautions to ensure the safety of those handling the products.

 

20. Contact Information

 

Lascells Limited trading as GoExploro  

The Aurora Building  

Market Drayton  

Shropshire  

TF93WA  

Email: [email protected]  

Tel: +44(0)1630 657801

01

Privacy Policy

Last Updated: [Date]


KEY INFORMATION

Lascells Limited trading as GoExploro (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal data. We manage your information in accordance with applicable data protection regulations, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our website www.goexploro.co.uk, purchase our educational supplies, or engage with our Services. By using our Website and Services, you consent to the practices described in this policy.

If you have any questions or concerns about our use of your personal data, please contact us using the details provided in the “Contact Us” section below.


1. PERSONAL DATA WE COLLECT AND HOW WE COLLECT IT

We collect personal data to provide and improve our products and Services to you. The types of personal data we may collect include:

1.1 Information You Provide Directly

  • Contact Information: Name, postal address, email address, telephone number.
  • Account Information: Username and password when you create an account on our Website.
  • Payment Information: Credit/debit card details, billing address (processed securely through our payment processors).
  • Order Details: Purchase history, product preferences.
  • Communication Data: Feedback, survey responses, and any correspondence you send us.

1.2 Information Collected Automatically

  • Technical Data: IP address, browser type, operating system, and browsing behavior collected via cookies and similar technologies (see “Cookies and Similar Technologies” below).
  • Usage Data: Pages viewed, links clicked, and time spent on our Website.

1.3 Information from Third Parties

  • Educational Institutions: We may receive information from schools or educational bodies when orders are placed on behalf of an institution.
  • Service Providers: Data from analytics providers to help us understand how our Website is used.

2. HOW WE USE YOUR PERSONAL DATA

We use your personal data for the following purposes:

2.1 To Fulfill Orders and Provide Services

  • Process and deliver your orders.
  • Manage payments and fees.
  • Provide customer support and respond to inquiries.

2.2 For Marketing and Communications

  • Send promotional materials, newsletters, and updates about our products and Services.
  • Inform you of events, promotions, and special offers.

2.3 To Improve Our Services

  • Analyze usage and preferences to enhance user experience.
  • Conduct research and analysis to maintain and improve our products.

2.4 Legal Obligations and Compliance

  • Comply with legal requirements, such as tax and accounting obligations.
  • Prevent fraud, abuse, or other unlawful activities.

3. LEGAL BASIS FOR PROCESSING PERSONAL DATA

We process your personal data based on the following legal grounds:

  • Consent: Where you have provided consent for specific purposes, such as receiving marketing communications.
  • Contractual Necessity: To fulfill our contractual obligations when you purchase our Goods or Services.
  • Legal Obligation: To comply with legal and regulatory requirements.
  • Legitimate Interests: For our legitimate business interests, such as improving our Services and securing our operations.

4. AUTOMATED DECISION-MAKING

We do not use automated decision-making processes that have legal or significant effects on you. Should this change in the future, we will inform you and update this policy accordingly.


5. DISCLOSURE OF YOUR PERSONAL DATA

We may share your personal data with:

5.1 Service Providers

  • Payment Processors: To facilitate transactions.
  • Delivery Companies: To deliver your orders.
  • IT and System Administration Services: To support our Website and internal operations.
  • Marketing Agencies: To manage communications and promotions.

5.2 Legal and Regulatory Authorities

  • When required by law, regulation, or legal proceedings.

5.3 Business Transfers

  • In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.

We ensure that any third parties with whom we share your data are obligated to keep your information secure and to use it only for the purposes we specify.


6. INTERNATIONAL DATA TRANSFERS

Your personal data may be transferred to and processed in countries outside the United Kingdom (UK) or the European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data, such as:

  • Standard Contractual Clauses: Implementing contractual obligations to protect your data.
  • Privacy Shield Frameworks: For transfers to the United States, ensuring companies are certified under the Privacy Shield.

By submitting your personal data, you agree to this transfer, storage, or processing in accordance with this Privacy Policy.


7. DATA SECURITY

We have implemented appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

  • Encryption: Secure sockets layer (SSL) technology to encrypt data during transmission.
  • Access Controls: Restricting access to personal data to authorized personnel only.
  • Regular Audits: Monitoring our systems for potential vulnerabilities and attacks.

8. DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. The retention period may vary depending on the nature of the data and applicable laws.


9. YOUR RIGHTS

Under data protection laws, you have the following rights regarding your personal data:

9.1 Right to Access

  • You can request a copy of the personal data we hold about you.

9.2 Right to Rectification

  • You can ask us to correct any inaccurate or incomplete data.

9.3 Right to Erasure

  • You can request the deletion of your personal data when there is no compelling reason for its continued processing.

9.4 Right to Restrict Processing

  • You can ask us to limit how we process your data in certain circumstances.

9.5 Right to Data Portability

  • You can request to receive your personal data in a structured, commonly used, and machine-readable format.

9.6 Right to Object

  • You can object to processing based on legitimate interests or for direct marketing purposes.

9.7 Right to Withdraw Consent

  • Where processing is based on consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below. We may need to verify your identity before fulfilling your request.


10. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small text files stored on your device when you visit a website.

10.1 Types of Cookies We Use

  • Essential Cookies: Necessary for the functioning of the Website.
  • Performance Cookies: Collect information about how you use our Website.
  • Functional Cookies: Remember your preferences and settings.
  • Targeting Cookies: Deliver relevant advertisements and track marketing campaign performance.

10.2 Managing Cookies

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Website.

For more information, please refer to our Cookie Policy.


11. WEBSITE CUSTOMIZATION

With your consent, we may use your personal data to personalize content and offers on our Website. This may include:

  • Recommending products based on your previous purchases.
  • Tailoring marketing communications to your interests.

You can opt-out of personalized marketing by adjusting your account settings or contacting us directly.


12. CHILDREN’S PRIVACY

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us, and we will take steps to delete it.


13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated revision date. We encourage you to review this policy periodically.


14. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Data Protection Officer

Lascells Limited (Trading as GoExploro)

The Aurora Building,

Old Junction Road,

Market Drayton,

United Kingdom

TF9 3WA

Email: [email protected]

Phone: +44(0)1630 657801

Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM


ACKNOWLEDGMENT

By using our Website and Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.


Company Information

  • Company Name: Lascells Limited trading as GoExploro
  • Registered Office:
    The Aurora Building,
    Old Junction Road,
    Market Drayton,
    United Kingdom
    TF9 3WA
  • Company Registration Number: [Registration Number]
  • VAT Number: [VAT Number]
  • Contact Details:
    • Email: [email protected]
    • Phone: +44(0)1630 657801
    • Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM

YOUR CONSENT

By providing your personal data to us, you consent to the collection and use of your information as described in this Privacy Policy.

02

Close Menu

GoExploro

The Aurora Building
Market Drayton
Shropshire
TF93WA

Email: [email protected]
Tel: +44(0)1630 657801